PolyAI, a global leader in enterprise voice assistants, has successfully raised $50 million in a Series C funding round. The round saw participation from new investors Hedosophia, Nvidia’s NVentures, and Zendesk, alongside existing backers Khosla Ventures, Georgian, Point72 Ventures, Sands Capital, and Passion Capital. This funding brings PolyAI’s total to over $120 million, underscoring the company’s focus on revolutionizing customer service through advanced AI-driven solutions. Founded in 2017 from Cambridge University’s Machine Intelligence Lab, PolyAI serves nearly 100 large-scale enterprise customers and has experienced significant growth, with U.S. companies contributing to over 70% of its revenue. CEO Nikola Mrkšić emphasizes the aim of handling over half of all automated customer service calls within the next five years. The raise reflects strong investor confidence in PolyAI’s unique capabilities and growth trajectory.
Artificial Intelligence, Enterprise Software, Venture Capital,United States, United Kingdom
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