UserTesting, a prominent company in experience research and insights, has announced the appointment of Eric Johnson as the new Chief Executive Officer. Johnson takes over from Andy MacMillan, who has decided to step down after more than six years at the helm; however, MacMillan will remain connected to UserTesting in an advisory role. Johnson brings over 20 years of leadership experience, having previously served as the CEO of Nintex, where he notably led the company through a transformative phase marked by significant acquisitions and integrations. His tenure at Nintex also saw high customer satisfaction scores and a ‘Great Place to Work’ certification. Thoma Bravo, the private equity firm that owns UserTesting, expressed strong confidence in Johnson’s capabilities, citing his past successes with Nintex as a foundation for future growth at UserTesting. With a market poised for expansion in customer experience enhancement, Johnson aims to leverage UserTesting’s strengths to capture new opportunities. MacMillan praised the company’s recent merger with UserZoom as a key milestone for future success, affirming his belief in Johnson’s leadership.
Software, Private Equity,United States
https://www.thomabravo.com/press-releases/usertesting-announces-chief-executive-officer-leadership-transition